Could rising innovation be the new savior of the public?
Rising Innovation The biggest feature of emerging innovation is that it has to be implemented . Because development turns into benefit with practice. In a world evolving towards an information society and a knowledge economy, the transformation of the development process in science and technology into social benefit, that is, the "innovation process", has become the most important factor determining the future of societies.
Rising Innovation
The biggest feature of emerging innovation is that it has to be implemented (Gault 2018: 618). Because development turns into benefit with practice. In a world evolving towards an information society and a knowledge economy, the transformation of the development process in science and technology into social benefit, that is, the "innovation process", has become the most important factor determining the future of societies (TÜSİAD 2003).
What is innovation?
Innovation, which tends to make solutions sustainable in today's public administration and is increasingly transferred from the private sector to public administrations with quality models, means new ideas that turn to social benefit and create value in public administration. With innovation, new products are found or improved, new services or production methods are developed, and these are spread over processes that are carried out to generate added value. According to the results obtained, gradual, radical or transformative innovations can be encountered (Akenroye 2012:3).
The shortest and cheapest way to reach the goal of the last time is undoubtedly innovation, and innovation is associated with creative intelligence, which results in productivity rather than intelligence (Mulgan and Albury 2003: 15). However, the result of using the general definition of innovation in all economic sectors necessitates the statistical institutions to statisticalize the data of innovation activities in a consistent manner. Because using the same definitions in all sectors supports data compatibility and analysis consistency (Gault 2018:621). In the public sector, efficiency is achieved through input savings and output increase, customer satisfaction is achieved through customer preference, innovation and learning, and customer satisfaction is achieved through quality.
Innovation and Production Increase
In a report published by the OECD (2010), innovation is defined as a system that helps growth and coping with social problems. When used as a system, innovation acts as a functional magic wand in many areas from “mitigating climate change to advancing sustainable development and promoting social cohesion” (Gault 2018:617). In today's world, about three quarters of the increase in production is due to innovation. (Carrier 2009:31-32). Mulgan (2006:11) states that 60-80% of the production increase in the world is not due to working machines harder but to innovation.
Innovation, Change and Public Administration
No matter how much people and society want to keep their state as they are, they cannot achieve this, they cannot escape from innovation and change. Therefore, one day of social structures should not be equal to another. Because they know that if organizations cannot develop and adapt to development, they will perish (Sir Bourn 2007:214). Although this fear is rare as dissolution is not common in public institutions (Mulgan and Albury 2003:2), there is no public structure that does not end or change in the long run. For this reason, the institution itself should aim at a development that will never end (Starling 2008:412).
New Actors, New Challenges and Innovation
Innovation is seen as a method of coping with a smooth storm in the middle of our century, with 70% of the entire population living in cities, a long-living and elderly population, and finally the continued rise of emerging economies such as China-India (Vaitheeswaran 2012). Well, besides these new economic giants, how much should the leading countries that want to cope with the old economic giants such as the USA, Japan and the EU should embrace innovation: Charlie Henneman (2013) asked "Can Innovation Save the World?" he captioned it.
Innovation, which is a magic wand, should not be seen as something that everyone can be aware of. Because innovation is the perfect combination of talent, opportunity and motivation (Mulgan and Albury 2003:32).
Can Innovation Save the Public?
So “Can Innovation Save the Public?” We will seek an answer to this question with the innovation approaches implemented in the United Kingdom (UK). However, the answer to this question must be sought without forgetting: No force can save a corrupt public.
In an uncorrupted public, innovation must be at the center of public administration's actions and operations: it improves the performance of public services and enhances the public interest; It responds to citizen expectations and adapts to user needs, increases service efficiency and minimizes costs.
Are There Great Examples of Innovation in the Public?
Of course… No one should be surprised to find such examples in public administration, which uses huge resources. As a matter of fact, as in the case of the public sector internet, the WWW, and the open university, the public also has great past successes (Mulgan and Albury 2003:2). University College London (UCL) in the United Kingdom (UK) adopted the title of Master of Public Administration (MPA-) as Innovation, Public Policy and Public Value (UCL: 2019) ) that public administration Innovation was placed at the head of the three major components of . Here, the globalizing innovation economy, technological, social and corporate innovation, as well as strategic design, digital transformation, governance and ideas and practices that provide competitive advantage in public administration are studied. The United Nations Department of Economic and Social Affairs also states in its report "Innovations in Governance and Public Administration: Replicating what works" that it was issued in 2006, while stating that one dress does not fit everyone, it considers "sharing successful works as a great opportunity for innovation in the field of public administration and governance". (UN DESA 2006).
Third Wave in Public Administration: Perception Oriented Public
For many years, the French-focused Continental European approach created a process-oriented public administration. Taylorism supported this structure with its scientific approach. The result was stationery. Go today, come tomorrow. For half a century, the second wave in public administration came from England. With the Anglo-Saxon understanding, the public turned radically to be results-oriented. After getting an effective result, the process didn't matter. This brought certain improvements. However, it resulted in the neglect of the process and the rules that determine the process. Oppression of the elect brought a greater external corruption alongside the internal tendency of the public to degenerate.
I first encountered the third wave in public administration ten years ago in America. The last wave was created by Obama's promise of "perception is reality" and Trump's implementation of it. The natural result of the result-oriented approach that ignores the process and rules has manifested itself with presidents who do not recognize rules, statistical institutions that hide the figures, the suppressed justice system and the silenced press: the perception-oriented public. For the first time in the world, the democratic system approached such an autocratic system and the undeniable role of the ideological apparatus of the state gave birth to the perception-oriented public.
While Obama said that Fox (2021) viewers 'perceive a different reality' than other people, he left a legacy that a Democrat should not leave: We live in an age where people say that 'facts are not real' (sachsmedia.com, 2019). In order to get rid of these terrible situations, innovation, which is also called innovation, is the new trend of the public and has even recently been seen as the savior of the public (Steward 2008:1).
(We will continue to cover the topic of innovation in British Public Administration next week.)